Data Privacy
At jilicrow, your privacy is not an afterthought — it's built into everything we do. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have under Philippine law.
jilicrow is committed to protecting the privacy and personal data of every player who uses our platform. We understand that when you share your personal information with us — whether during registration, during KYC verification, or simply by browsing the jilicrow website — you are placing trust in us. We take that trust seriously.
This Privacy Policy describes in plain, clear language how jilicrow collects, processes, stores, and protects your personal data. It also explains the rights you have as a data subject under Philippine law and how you can exercise those rights.
By registering for a jilicrow account or using the jilicrow platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. If you do not agree with this Privacy Policy, please do not use the jilicrow platform.
For the purposes of the Philippine Data Privacy Act of 2012, jilicrow is the personal information controller responsible for your personal data collected through the jilicrow platform.
Our designated Data Protection Officer (DPO) can be contacted at:
All data privacy inquiries, requests to exercise data subject rights, and complaints should be directed to the DPO using the contact details above.
When you create a jilicrow account, we collect the following information:
To comply with Philippine anti-money laundering regulations and PAGCOR requirements, jilicrow may collect:
jilicrow collects transaction records including deposit amounts, withdrawal amounts, payment method references, and transaction timestamps. We do not store full payment card numbers or GCash PINs — payment processing is handled by our regulated third-party payment partners.
We collect records of your gaming activity on the jilicrow platform, including games played, wager amounts, win/loss records, session durations, and responsible gaming tool usage. This data is used for regulatory compliance, fraud prevention, and to improve your experience on jilicrow.
When you access the jilicrow platform, we automatically collect certain technical information, including:
If you contact jilicrow support via live chat or email, we retain records of those communications, including the content of messages, timestamps, and the resolution of any issues raised.
jilicrow uses your personal data for the following purposes:
jilicrow processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:
jilicrow shares personal data with carefully selected third-party service providers who assist us in operating the platform. These include payment processors (GCash, PayMaya, and banking partners), KYC verification providers, game software providers, cloud hosting providers, and customer support platform providers. All service providers are contractually bound to process your data only on jilicrow's instructions and in compliance with applicable privacy laws.
jilicrow may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other Philippine government authorities where required by law, court order, or regulatory directive.
In the event of a merger, acquisition, or sale of all or part of jilicrow's business, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and the privacy practices of the new entity before your data is transferred.
Cookies are small text files placed on your device when you visit the jilicrow website. They help us recognize your browser, remember your preferences, keep your session active, and understand how you use the platform.
You can control non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the jilicrow platform. You may also update your cookie preferences at any time via the cookie settings panel on the jilicrow website.
jilicrow retains your personal data for as long as necessary to fulfill the purposes for which it was collected, subject to the following minimum retention periods required by Philippine law:
After the applicable retention period, personal data is securely deleted or anonymized in accordance with jilicrow's data disposal procedures.
jilicrow implements industry-standard technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jilicrow:
To exercise any of these rights, please contact our Data Protection Officer at [email protected] with the subject line "Data Subject Rights Request – [Your Full Name]". We will respond within fifteen (15) business days. We may need to verify your identity before processing your request.
The jilicrow platform is strictly intended for persons who are 21 years of age or older. jilicrow does not knowingly collect personal data from persons under 21 years of age. If we become aware that we have inadvertently collected personal data from a person under 21, we will immediately delete that data and close the associated account.
jilicrow reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When we make material changes, we will notify registered players via email or an in-platform notification at least seven (7) days before the changes take effect.
The "Last updated" date at the top of this Privacy Policy indicates when the most recent revision was made. We encourage you to review this Privacy Policy periodically to stay informed about how jilicrow protects your personal data.
Your continued use of the jilicrow platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms.
For all data privacy inquiries, requests to exercise your data subject rights, or complaints regarding jilicrow's handling of your personal data, please contact our Data Protection Officer:
You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines (NPC) if you believe your data privacy rights have been violated. The NPC can be reached through their official government channels.
Privacy by Design
All data transmitted between your device and jilicrow is protected by TLS encryption. Your login credentials, payment details, and personal information are never sent in plain text.
jilicrow's data practices are fully aligned with the Philippine Data Privacy Act of 2012. We have a registered Data Protection Officer and follow NPC guidelines on data handling and breach notification.
jilicrow never sells, rents, or trades your personal data to third parties for commercial gain. Your information is used only to operate your account and meet our legal obligations.
Access, correct, or delete your data at any time. Opt out of marketing communications with a single click. jilicrow gives you real control over your personal information.
If a data breach ever affects your information, jilicrow will notify you and the NPC within 72 hours — well within the legal requirement. Transparency is non-negotiable for us.
jilicrow keeps your data only as long as legally required. Once the retention period expires, your data is securely deleted or anonymized — no indefinite storage of personal information.
Your data is protected. Your identity is verified. Your winnings are yours. Join the jilicrow community and experience online gaming the way it should be — fair, secure, and fully compliant with Philippine law.